Org-wide Summary

At Tempo we’re on a mission to help teams build better, together. We are creators of top-selling Atlassian Marketplace apps, supporting more than 29,000 customers, including a third of the Fortune 500 companies, and working with hundreds of Solutions Partners globally. Our solutions help customers orchestrate creation and delivery, so their teams can focus and optimize around their highest priorities. In 2020 and in 2021 we were named Top Atlassian Vendor and we continue to be one of the highest ranked and most heavily used solutions out there.

Our product suite has grown from our popular time-tracking solution, which launched in Iceland in 2009, to resource & capacity planning, project cost tracking, project & program management, and strategic roadmapping. In 2021, Tempo acquired Roadmunk, a roadmapping solution popular with product management teams, and ALM Works, creators of the Structure for Jira suite that delights project and program managers around the world. At the beginning of 2023 Tempo expanded its SPM suite to include LiquidPlanner’s capacity planning platform and Old Street Solutions (maker of Custom Charts).

We envision a world where everyone inside an organization works in harmony on the most impactful opportunities aligned with their mission. Come join us as we continuously innovate our award-winning products, create new solutions, and expand to new ecosystems. Are you ready to unlock the joy of building with us?

About the Job

The Senior Solutions Engineer, will be part of the Pre-Sales and GTM team responsible for supporting our channel partners, enterprise / mid-market customers, and reporting to the Solutions Engineering leadership. They will be the trusted technical advisor to our pre-sales teams for all product lines. This individual needs to be passionate about technical enterprise sales and helping our large corporate customers to maximum value from our solutions. As a Senior Solutions Engineer, the job will require technical mastery and the ability to translate customer requirements into solutions and communicate benefits and the importance of synergy with partners in our ecosystem and with our outside Atlassian Marketplace offerings under the Tempo Group umbrella.

What You’ll Do

• Collaborating on our product strategy and articulating this to our most high value customers and partners.

• Planning, contributing to, and delivering technical enablement for partners as well as for internal training.

• Provide ongoing technical pre-sales support for the initial stages of strategic leads and opportunities raised by enterprise / mid-market customers, integrations and to orient solutions.

• To assist in the most strategic opportunities that are partner influenced or sourced to drive revenue closure and repeatable growth.

• Contribute to product and enterprise strategy by providing expert assessments of direct experiences with customers from sales through deployment.

• Contribute to training, documentation, and tooling to ensure the team can scale efficiently.

• Delivering our technical and industry points of view to large corporate customers.

• Hosting joint events with our partners, clients, and other GTM team members.

• This role will require occasional travel for in-person conferences and other priority events in order to collaborate with our clients and partners.  

The Ideal Candidate

• 5+ years of SE experience within B2B SaaS companies.

• Demonstrated expertise in SaaS and Atlassian Cloud including tools like Access, Jira Software, Jira Service Management, Confluence, Crowd, etc.

• Background in SaaS based-architectures, integration methods, and security considerations.

• Experience with Atlassian's Cloud migration process, associated migration utilities, and hybrid SaaS and on-premise deployment models.

• Experience supporting the entire lifecycle of the Atlassian Ecosystem.

• Technical product demonstration, documentation, and presentation experience.

• Experience engineering pre sales solution demos based on customer RFP or requirements gathered in the sales process.

• Experience helping an organization adopt an Atlassian product or similar product.

• Experience working with large enterprise customers in a consulting or technical expert capacity.

What’s in it For You

• Remote work! 

• Unlimited vacation in most of our locations!!

• Great benefits including health, dental, vision and savings plan.

• Perks such as training reimbursement, WFH reimbursement, and more.

• Diverse and dynamic teams with challenging and exciting work.

• An opportunity to have a real impact on our business.

• A great range of social activities (both in person and virtual).

• Optional in person meet-ups and the ability to travel to our international offices

• Employee referral program

• And so much more!!

Note: As our hiring teams are global, please submit your resume in English only.

At Tempo Software, we are proud to be an equal opportunity employer and are committed to creating an inclusive culture. As such all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.