Senior Technical Writer

NAMER | Product | Full-time | Fully remote

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With over 30,000 customers, including a third of Fortune 500 companies, Tempo is trusted by organizations across the globe to make their workflows work better.

We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver – for every step from first vision to value.

Since our beginning in 2007 as a project to make a time-tracking tool to help a client – Tempo has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the Atlassian ecosystem.

We want everyone to work better – but we also want to be a tech company with a heart. Join us as we continuously innovate our award-winning products, create new solutions, and help the world work smarter, not harder.

 

About the role:

As a Senior Technical Writer at Tempo, you will translate complex developer-speak into clear, concise, and user-friendly content for a diverse audience. You’ll work closely with product and development teams to ensure our users have the best possible documentation experience.

What you'll do:

  • Develop and produce high-quality, task-based user guides, release notes, UX text, and other technical documentation for users, administrators, and developers

  • Continuously improve and update existing content to address gaps and enhance clarity

  • Work closely with product owners, usability designers, development, marketing, and customer success teams to identify and address documentation needs

  • Manage documentation for multiple products and projects simultaneously

  • Become an expert in your products, our customers’ needs, and our solutions

Who you are:

  • 5+ years of experience as an effective technical writer

  • Proven ability to quickly learn and understand complex subject matter

  • Experience in writing documentation and procedure manuals for various audiences

  • Superb written communication skills, with a keen eye for detail

  • Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content

  • Effectively collaborates with teams and individuals to clarify and understand user needs and product technical capabilities

  • Experience working in Jira to manage documentation requests, update tickets, and track content progress.

 

Why Join Tempo?

  • Impact: Work on meaningful products that empower enterprise users and improve productivity.

  • Innovation: Be part of a culture that values creativity and innovation, with opportunities to make a real impact.

  • Collaboration: Join a supportive, collaborative UX team that values openness, communication, and a continuous learning environment.

  • Growth: Opportunities for professional development, including conferences, courses, and mentorship.

What's In It For You (Org-wide) -

  • Remote First work environment  

  • Unlimited vacation in most of our locations!!

  • Great benefits including health, dental, vision and savings plan.

  • Perks such as training reimbursement, WFH reimbursement, and more.

  • Diverse and dynamic teams with challenging and exciting work.

  • An opportunity to have a real impact on our business.

  • A great range of social activities (both in person and virtual).

  • Optional in person meet-ups and the ability to travel to our international offices

  • Employee referral program

  • And so much more!

 

Note: As our hiring teams are global, please submit your resume in English only

 

Apply today to join the Tempo team and help shape the future of enterprise productivity software.

Join us at Tempo Software, where we proudly foster an equal opportunity workplace. We are committed to creating an inclusive culture where all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.